kalonbd.com
KALONBD.COM GIFT CARD
KALONBD.COM GIFT CARD
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🎁 A Gift for Every Occasion:
Wish your loved ones a world of happiness with our versatile e-gift cards, available in denominations starting from BDT 3000, BDT 5000, BDT 10000, and BDT 50000. Whatever the celebration, we have the perfect card to suit every budget and occasion.
💳 No Expiry Pressure:
Our gift cards come with a generous five-year expiration date, providing your recipients ample time to explore our diverse range of products. No need to rush – let them enjoy the flexibility of redeeming the card at their own pace.
🛍️ Endless Shopping Freedom:
With the power to redeem the card on any item across our entire store, your loved ones have the freedom to choose what truly resonates with them. From trendy fashion pieces to must-have gadgets, our store offers a wide array of options to cater to every taste.
🌟 Stress-Free Gifting:
Reduce the stress of finding the perfect gift by gifting our e-card. It's a stress-free solution that ensures your recipients get exactly what they desire, making their shopping experience enjoyable and hassle-free.
💻 Digital Elegance:
Our e-gift cards are a seamless blend of convenience and sophistication. Delivered digitally, there's no need to worry about physical cards. The recipient can easily access and redeem their e-card directly on our website, enhancing the overall gifting experience.
🚫 Non-Refundable, Full Enjoyment:
Please note that our gift cards are non-refundable, and the entire amount must be redeemed in-store. This policy ensures that your loved ones fully embrace the joy of their chosen items without any restrictions.
💳 Payment in Advance, Exclusive Purchase:
To secure your gift card, we require payment in advance. This exclusive purchase ensures a smooth and swift process, allowing you to present the perfect gift with ease. Remember, multiple purchases cannot be combined, ensuring fairness for all our valued customers.
Make your gift-giving memorable, thoughtful, and stress-free with kalonbd.com 's e-gift cards. Let your loved ones indulge in a world of choices, and give the gift of freedom and joy today!
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Shipping Policy
Shipping Policy
We know that you're busy, so we want to make sure your shopping experience is easy and painless.
Here's how it works:
Stock items are delivered within 1-2 working days, while pre-order items will take 21-25 working days. If you order both stock and pre-order items, we'll deliver stock items first.
exchange and return
exchange and return
Important - please understand that we do not accept returns or exchanges for personal preference reasons, including a change of mind or dislike for the color or design. It is crucial to take note of this policy before finalizing your purchase. If you decide on a return or exchange, please notify us within 3 days. Please be mindful that regular items may take 1 to 3 days, while pre-order items may take up to 25 days for the exchange process. We kindly ask you to place your order after careful consideration, ensuring it matches your preferences.
Kindly be informed that returns are only applicable under the condition that you have thoroughly inspected the item upon delivery and are returning it to the same delivery personnel. Once the package has been opened, and you have accepted the item, we regret to inform you that return requests will not be accepted. However, we do offer the option of exchanging the product.
Please note that we do not entertain returns or exchanges based on personal preference, such as a change of mind or a dislike for the color or design. It is essential to consider this policy before making your purchase.
Should you opt for an return or exchange,inform us within 7 days. please be aware that, the process of exchange may take between 1 to 3 days for regular items and up to 25 days for pre-order items. We kindly request you to place your order with careful consideration, ensuring it aligns with your preferences.
To be eligible for a return or exchange, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
To start a return, you can contact us at support@kalonbd.com
Damages and issues:
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
Exceptions / non-returnable items
Certain types of items cannot be returned or exchanged, like (such as all garments items Dress/clothes,Eyewear,Wrist Watches,Belt ,Jewellery), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.
Unfortunately, we cannot accept returns on sale items or gift cards.
Exchanges:
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item or contact us to adjust your order.
Refunds:
We would like to bring to your attention that, owing to various external factors including air flight disruptions, customs procedures, supply chain challenges, international market lockdowns, natural disasters affecting international markets, holidays, or unforeseen incidents occurring both in Bangladesh and with our international suppliers, there may be an additional delay of 25 days for the delivery of pre-order items. Consequently, we regret to inform you that partial payment refunds for pre-order items will only be processed after a total of 50 days from the initial purchase date.
It is important to note that, due to the extended timeframe for pre-order deliveries, any change of mind or request for a refund within the initial 20-25 days following your purchase will not be accommodated. We kindly urge you to place your order only after thoroughly understanding and accepting these conditions. Your understanding and cooperation are greatly appreciated.
Stock or already delivered items refund will be cleared within 07 working days.
European Union 14 day cooling off period:
Notwithstanding the above, if the merchandise is being shipped into the European Union, you have the right to cancel or return your order within 14 days, for any reason and without a justification. As above, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
